How Embracing Shared Language Helps Teams Stay in Rhythm

by Romy Alexandra

🤔💭 Imagine this: your team is tasked with designing a new onboarding program for your company. Everyone gets together for the kick-off meeting and are bubbling with ideas of things to include. But not everyone speaks the same language. One person wants to “create a container,” while someone else wants to develop “guidelines,” and another wants “norms.” 

So, naturally, confusion creeps in. 🤷‍♀️ All of a sudden, you’ve spent an hour talking over each other and have only planned the first 5 minutes of the program. Without common terms, your communication becomes a wild guessing game. It’s like trying to solve a puzzle with missing pieces 🧩 or attempting that well-choreographed dance 💃 without a rhythm or sequence. 

Everyone’s doing their own moves, unaware of the collective performance. 

Most often the people inside organizations tasked with organizing internal and external programs have never received formal training in designing and facilitating experiences. That means everyone is using different frameworks, methods, terms and haphazardly doing the work. 

Without a shared team language and framework:

    • communication breaks down
    • ideas get lost in translation
    • collaboration becomes cumbersome
    • the picture remains incomplete
    • the meeting becomes more challenging than it needs to be
    • misunderstandings and inefficiencies surface
    • frustration sets in
    • and the clarity you crave slips away

So your team essentially has 3 options:

❌ Endure it. Do nothing to find common ground and continue the loop.

👉 Engage with one another. Work together to uncover new terms.

👉 Define shared language and embed it in the fabric of your culture.

At Scaling Intimacy, we begin by engaging people in common terminology and further work with them to embed it in their culture. When we train in-tact teams through our private trainings, we focus on providing shared frameworks and tools that enable teams to flow seamlessly in their design process — making it easy to scale programs to your whole audience.

When teams walk away from our trainings with a shared language about experience design and/or facilitation, their internal collaboration and event planning processes become more efficient and effective. ✅ For example, when everyone on a team understands the concept of a primary shift, it means they can all rally around it and design for that shift together. 🙌

Here’s what Melissa Schwarz, Community Engagement Manager of Chief had to say about the concept of a shared language:

“Our team gained invaluable experience from just a short 2-hour session with Julia, from the Scaling Intimacy team. Not only did it give our team shared language, frameworks, and understandings of how to build transformational experiences for our members, it has literally reshaped the way that we program our events. Every event is now being mapped against the dramatic arc, and the team must be able to articulate the primary shift in order to have the event approved.”

Common terms give shape to experience. ➡️ Our frameworks help teams design and facilitate better, more scalable and repeatable programs. ➡️ With better programs, meetings, and conversations, it enables culture transformation. Everyone is able to sing from the same music sheet and the group is able to stay in rhythm. 🎶

In the dynamic world of working, shared language can transform your actions as a group of individuals into a powerhouse of synchronized team efforts. By taking time to learn frameworks and clarify your language, your team can enable real transformation. 



Want to get your organization in sync? Learn more here and book a discovery call for our private team trainings.

If your team is planning new year kick-offs, onboarding programs, team retreats, community events or conferences, we can help!



Romy Alexandra is a learning experience designer and experiential learning trainer on a mission to humanize learning spaces.